Back to all jobs

Tracker RMS

Consultis has an immediate need to hire a Tier 3 Digital Forensics Support Engineer to support our client and provide the highest level of product expertise to both internal and external clients.  The Tier 3 engineer is capable of troubleshooting and resolving the most complicated issues and working closely with end customers, QA, R&D, and Product Management. Requiring a high level of technical expertise, the Tier 3 engineer is responsible for the following: 

  • Provide expert tips, advice, and solutions.
  • Troubleshoot technically complex issues.
  • Continually push for product improvements The following personal traits are required:
    • Methodical, structured, and organized
  • Patient and eager to help (both internal/external customers)
  • Highly motivated with a “take ownership” attitude. Essential duties and responsibilities:
  • Provide technical expertise to group members.
  • Troubleshoot, investigate, and reproduce issues.
  • Manage bugs with R&D to ensure timely fixes in minor/major releases.
  • Establish and maintain processes, procedures, documentation.


  • At least three years in a digital forensics’ role with a law enforcement agency
  • Deep expertise in mobile phone extractions
  • Experience with Digital Forensic products
  • Hands-on technical expertise in any of the following areas:
    • Operating systems (Windows/Linux/Android/iOS)
    • Scripting and coding (bash/Python/C#)
    • File and database structures
    • Analysis tools (HEX reader, SQL)
  • Strong analytical and problem-solving skills
  • Experience with debugging, troubleshooting, and reproducing issues in lab
  • Experience with providing solutions and workarounds.
  • Hybrid position, 3 days in office, 2 days remote.

Share this job

    • Job type: Full-time
    • Location: Tysons Corner
    • Date posted: