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Tracker RMS

The Senior Communications Technician will provide regional telecommunications field support. This role requires a highly motivated individual, capable of working independent of direct supervision, to support a wide array of communications systems. This position will provide direct support of local projects, system preventative maintenance, fault isolation and troubleshooting, and 24 hour on-call support. The technician will also provide support and first level training of field operations personnel.

Responsibilities:

  • Installation, configuration, maintenance and troubleshooting for various types of communication systems, such as voice, data, SCADA, video, microwave, and satellite equipment, in addition to the infrastructure which it supports.
  • Assist projects group with the implementation of project related systems.
  • Direct local contractors engaged in the installation and maintenance of telecommunications systems.
  • Provide support and first level training of field operations personnel.
  • Act as first level liaison between field operations and the IT organization.
  • Drive standards in the field and provide feedback to the communications engineering team.
  • Provide 24×7 on-call support.
  • Travel up to 40%.

Qualifications:

  • A high school degree or G.E.D. is required.
  • An Associate’s degree in Electronics or 7 years of equivalent experience in the field of Electronics is required.
  • FCC license is preferred.
  • A network certification such as a CCNA is a plus.
  • 7+ years experience in the installation and/or maintenance of telecommunications systems, including wireless data systems, SCADA, and LAN cabling systems are required.
  • Proven experience with phone system and microwave communications systems installation and maintenance are a plus.
  • The applicant should be able to utilize test equipment and software required to support telecommunications in the field.
  • The applicant should also be proficient with Microsoft Word and Excel.
  • Ability to work independently of direct supervision and prioritize assigned activities
  • Ability to interact with internal and external teams /clients to solve problems.
  • Physical ability to work in an outdoor environment and safely and effectively operate a motor vehicle.

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    • Job type: Full-time
    • Location: Iowa City
    • Date posted: