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Tracker RMS
We’re seeking a skilled Network Technician to maintain and optimize our organization’s network infrastructure. This role involves monitoring, troubleshooting, and enhancing our LAN, WLAN, and WAN systems to ensure reliable and efficient network services across all platforms.
Key Responsibilities:
- Configure and manage network equipment, including switches, routers, and wireless access points
- Implement and maintain network topologies to achieve high Quality of Service (QoS)
- Monitor network performance, conduct system tuning, and propose improvements
- Perform capacity planning, risk assessment, and develop contingency plans
- Collaborate with the Information Security Team on firewall configurations
- Use network management tools to identify and resolve issues promptly
- Maintain accurate records of incidents and equipment transfers using ticketing systems
- Contribute to Property Management Reports (PMRs)
- Participate in after-hours on-call rotation
- Travel to remote locations for on-site support as needed
Requirements:
- Bachelor’s degree in Information Systems or related field, or equivalent combination of education and experience
- 1-3 years of experience in IT infrastructure/network environments
- Strong understanding of the OSI model and network protocols
- Proficiency in configuring and troubleshooting network devices
- Experience with HPE/Aruba networking equipment preferred
- Relevant networking certifications (e.g., CCNA, Network+) desired
- Ability to lift 50 pounds
Skills:
- Problem-solving and analytical thinking
- Strong communication and teamwork abilities
- Adaptability and willingness to learn new technologies
- Attention to detail and organizational skills