EMR Analyst

Consultis, a premier Technical Solutions Provider and IT Staffing Firm with the single focus of pairing the right candidate with the right employment opportunity is currently searching for an EMR Analyst (EClinical Works) a Direct Hire opportunity (FTE) with our San Antonio, TX based client.

Position Summary: Provides technical support and subject matter expertise in the creation and modification of Company’ applications by working with internal business stakeholders (senior management and system users), clinical staff, and IT personnel.

 Qualifications:

• High school diploma or equivalent required
• Associate’s Degree or higher preferred
• Medical office experience required
• Training experience preferred
• Knowledge and experience working with eClinicalWorks preferred
• Must have at least four (4) years business application analysis, project management, or related experience, preferably with web-based applications.
• Understanding of basic EMR use and workflows
• Strong troubleshooting and problem solving skills.
• Understanding of project life cycle and project management methodologies.
• Strong verbal and written communication, negotiating, and presentation skills.
• Strong time-management skills and willingness to take responsibilities for meeting goals, objectives and project deadlines.
• Ability to effectively write and present business correspondence, reports and procedure manuals.
• Working knowledge of Microsoft Office
• Must be able to sit for long periods executing, validating, and/or implementing computer applications.

Job Responsibilities:

• The EMR Application Analyst is a clinical and operational technical SME for eCW applications at Company.
• Develop, prepare and lead eCW training sessions in both group and one-on-one settings for new and established associates.
• Analyzes business applications and designs improvement modifications by writing requirements, user stories, and documenting processes.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Analyzes problems and errors produced by eCW applications and users of eCW applications and recommends controls by writing improved procedures that will effectively correct the problems.
• Maintains system protocols by writing and updating How-To documents.
• Provides references for users by writing and maintaining user documentation; provides help desk support; end-user training.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Ability to work within a dynamic team environment, interacting and coordinating with other members of the EMR team, Information Technology department, and business stakeholders
• Assists in maintaining all functional areas in eClinicalWorks support:
• Phones: Insure all support phone calls are answered in a timely manner; call issue documented in the HTMG Support Ticket System and if possible bring resolution to issue.
• Tickets: insure all assigned tickets are worked in a timely manner, primary assignment Front and billing office support
• Other duties as assigned.

Competencies:

• Knowledge of electronic medical record systems and software.
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication – Ability to communicate effectively verbally and in writing.
• Computer Skills – Proficient with the use of computers and electronic medical records.
• Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
• Customer Service Oriented – Friendly, cheerful and helpful to Providers and others.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
• Positivity – Display a positive attitude and is a positive agent for change.
• Teamwork – Work as part of a team and collaborate with co-workers.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.