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Tracker RMS

The Director of Information Technology is responsible for providing guidance to the ITAM, Applications and Service Desk team. 


  • Lead, mentor, and inspire a team of IT professionals, encouraging collaboration and promoting high- performance standards.
  • Establish and maintain relationships with internal stakeholders, leadership, and external vendors.
  • Manage vendor relationships and ensure service levels meet or exceed expectations.
  • Evaluate new technology solutions and partnerships to enhance the company’s IT capabilities.
  • Effectively manage multiple projects, initiatives, and tasks while prioritizing based on business needs and objectives, ensuring that projects are delivered on time and within budget.
  • Optimize the IT Asset Management (ITAM) program while overseeing software compliance.
  • Lead the IT Service Desk organization in providing best-in-class customer support.
  • Oversee application management and support for all the company’s assets. 


  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT leadership roles with a track record of exceptional leadership and relationship- building skills.
  • Strong experience in both Agile and Waterfall methodologies.
  • Project management skills and experience overseeing IT projects.
  • Ability to travel to other offices throughout the state, as needed.
  • Certifications such as Agile/SCRUM, ITIL, and PMP.

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    • Job type: Full-time
    • Location: San Antonio
    • Date posted: